Question 1

Who is MediVita Health for?

Accepted Answer

MediVita Health is for those individuals who want more from their healthcare. If you were seeking true health and not just a Band-Aid for your symptoms, we are the provider for you.

Question 2

What is a televisit?

Accepted Answer

A televisit or a virtual visit is an appointment with a provider using electronic means. Televisits can be accomplished by phone, direct messages or by video chat using a computer, tablet or cell phone.

Question 3

How will my vitals be checked during a virtual visit?

Accepted Answer

MediVita Health wants to provide you with the best care possible through telemedicine. By signing up for MediVita Health, you agree to purchase an electronic blood pressure cuff, thermometer and scale. These must be available during the visit to assist in providing the best care.

Question 4

How will the provider be able to diagnose me without an in-person physical exam?

Accepted Answer

With virtual visits, you still have the benefit of a visual exam! With the description of your symptoms, your provider can often identify your diagnosis. Many conditions can also easily be treated without an in-person exam. However, by using MediVita Health televisit, you are declining to have a physical in-person exam, which would provide more thorough care, and assuming the risk involved of care without a physical exam. We still continue to provide the best care telemedicine offers. It is imperative that you do not withhold details concerning your health or condition.

Question 5

Does MediVita Health cover emergency room visits and hospital bills?

Accepted Answer

Unfortunately, MediVita Health does not cover emergency room visits and hospital bills.

Question 6

Can I be prescribed medication through a virtual visit?

Accepted Answer

Yes, you can! In Texas, it is legal for a provider to prescribe medicine through an electronic consult.

Question 7

Can you help me afford my medications?

Accepted Answer

MediVita Health uses GoodRX coupons to significantly lower medication prices for you. At the time your prescription is written, your provider will also text you a coupon if applicable. Some medications are extremely affordable and will not need a coupon. There are options to apply for medication assistance for newer and pricier medications through the prescription drug companies.

Question 8

What happens if I need a physical face-to-face exam at some point?

Accepted Answer

MediVita Health is committed to upholding the highest standard of healthcare for you. We understand some conditions have a need for a face-to-face encounter. Our providers have a physical clinic where you can be seen on an as-needed basis. The clinic is located at:

5920 Saratoga Blvd. Ste. 101
Corpus Christi, TX 78414

At this time, providers are not available outside of Corpus Christi. In those cases that require a face-to-face visit immediately, we urge you to seek emergency or urgent care where you can receive appropriate treatment.

Question 9

When can I expect a response from my provider after I send them a direct message?

Accepted Answer

MediVita Health office hours are 9 am to 5pm. Please allow up to 36 hours for response. If you have an after hours urgent medical need, please seek urgent care. Always seek emergency services by calling 911 for emergencies.

Question 10

Can I use MediVita Health services if I have insurance?

Accepted Answer

Absolutely. Insurance may cover some of the advanced testing and labs. We do not, however accept insurance for our programs. We can accept FSA, HSA and all major credit cards.

Question 11

Can I use my FSA OR HSA card to pay for MediVita Health services?

Accepted Answer

Yes, we accept FSA or HSA cards as well as all major credit cards.

Question 12

Is the Telemedicine Application secure and private?

Accepted Answer

All software used by MediVita Health is in compliance with HIPPA laws. Your medical information will not be shared outside of those directly involved with your care and those individuals for whom you have signed a HIPPA release form to allow us to contact regarding your health. We will not speak to your family without your signed permission. Fill out the form found in your patient portal for authorization to release information to a family member.

Frequently Asked Questions